Award-winning eCommerce marketing agency for high growth DTC brands

Question 1

eCommerce Planning

Answer

We cast a team and immerse ourselves in your brand, industry, objectives and commercials. Your dedicated team of eCommerce marketing consultants seek to understand the metrics that power your business growth; be it new customer acquisition (CAC & CPA), profitability (ROAS) or customer retention (LTV & Churn). Our aim is to build the same level of commercial and industry-specific awareness as you and your team to empower better decision making; before we co-create your omni-channel eCommerce growth strategy, designed for scale.

Question 2

eCommerce Growth Strategy

Answer

Now, we audit your entire eCommerce ecosystem. After analysing your historical campaign performance, customer cohort data and deeply immersing ourselves in your domestic and international market opportunities, we're ready to co-create your eCommerce growth strategy. Here we marry your business intelligence with wider marketing data to develop a bespoke, single-minded strategy to meet and exceed your growth, revenue and customer acquisition goals. You will receive this as an actionable .PDF strategy document.

Question 3

eCommerce Campaign Execution

Answer

We roll-out your campaign across our agreed channels such as Search Engine Optimisation, Google Shopping (soon to be pMax!), Paid Social, Programmatic & Marketplaces and run rigorous a/b testing of campaign variables, such as price sensitivity, landing pages, audience targeting, messaging and creative.

Question 4

eCommerce Data & Analytics

Answer

Our team of analysts use AI to process and interpret thousands of datapoints to turn these insights into forecasts and optimisation opportunities. We are expert at using an array of third-party UX, data-housing and eCommerce analytics tools to extract customer and category-level insights, including best in class tools such as: Klayvio, Glew, Akeneo, Nosto, Content Square, Matomo, Yotpo & Google Analytics.

Question 5

eCommerce Peripherals

Answer

We adopt a continuous improvement approach; meaning we are committed to testing and auditing your wider digital ecosystem on a monthly and quarterly basis as part of your fee (i.e. landing pages, creatives, check-out experience, failed finance applications etc) to bring you compounding 1% wins... again, and again, and again.

Award-winning eCommerce marketing agency for high growth DTC brands

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Google Performance Max

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The new eCommerce agency on the block, with the results to prove it

More Work

Driving leads and new business with an integrated paid and organic search strategy, for a newly launched architectural and planning firm.

Our paid and organic social strategy helped Elbow Grease to build an Instagram community of 118k, sky-rocketed ROS and won shelf space with national retailers.

Driving leads and new business with an integrated paid and organic search strategy, for a newly launched architectural and planning firm.

Our paid and organic social strategy helped Elbow Grease to build an Instagram community of 118k, sky-rocketed ROS and won shelf space with national retailers.

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our eCommerce agency campaign process